FAQ's

1. What products do you offer?
At I Love Goods, we offer a diverse range of products, including tech gadgets, home goods, and unique gift ideas for every holiday and occasion. From handy electronics and accessories to fun, decorative lights, you’ll find items that are both functional and fun.

2. How do I place an order?
Ordering is easy! Simply browse our collections, add items to your cart, and proceed to checkout. Once your order is complete, you’ll receive a confirmation email with all your order details.

3. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and PayPal for secure online transactions.

4. Do you offer international shipping?
No, we ship primarily to the United States. Shipping rates and delivery times vary by region, and any additional taxes or customs fees are the responsibility of the customer. You’ll see available shipping options at checkout.

5. How long will it take to receive my order?
Once your order is placed, it typically takes 1-3 business days to process. Shipping times vary by location, but most orders are delivered within 5-10 business days for domestic and 10-20 business days for international shipping. You’ll receive tracking information to monitor your delivery’s progress.

6. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link by email to keep tabs on your package. You can also log into your account on our website to check your order status at any time.

7. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you can return items within 30 days of receiving your order. Please ensure that products are unused and in their original packaging. To start a return, contact our support team, and we’ll guide you through the process.

8. What if my item arrives damaged?
If your order arrives damaged or defective, please reach out to our support team within 7 days of delivery with photos of the issue. We’ll work quickly to provide a replacement or issue a refund as needed.

9. Do you offer gift wrapping or special packaging?
Yes, we offer gift-wrapping options for many of our products, perfect for holidays and special occasions. You can select this option at checkout, and we’ll ensure your gift arrives ready to impress.

10. How can I contact customer support?
Our friendly customer support team is here to help! For any questions, concerns, or assistance, please contact us via email at team@iheartgoods.com. We aim to respond within 24 hours on business days.